A single platform for your entire B2C, B2B, marketplace, and omnichannel operations.
With SymbaYou, companies can open unlimited flagship stores and e-commerce sites, add new sales channels, automate key and complex order flows, offer hyper personalized experiences, or enable operational excellence across the entire omnichannel commerce supply chain.
SymbaYou’s “designed-in” features leverage SymbaYou for very different use cases.
Correlate data of events from shipping, distribution centers, stores, sales channels, and customer interactions to enable real-time omnichannel scale.
Split and route orders between multiple manufacturing sites, distribution centers, carriers, and sales channels. Monitor the process across inbound, outbound and reverse order flows.
Link control with data streams for end-to-end supply chain visibility. SymbaYou is used for for real-time operational intelligence, inventory accuracy, and omnichannel sales.
Use SymbaYou artificial intelligence (AI) models to predict possible customer journey orchestrations based on customers’ intents and linkages and then recommend journeys.
Offer hyper-personalized omnichannel retail experience, by turning each customer visit into a one-on-one marketing opportunity via a correlation of historical customer data with real-time digital signals.
Sell direct to consumer and cut out the route through 3rd party retailers and wholesalers.
Compare pallet loads, ideal and execute routes, thereby providing instant allerts on delays.
Ensure that shoppers see consistency between online, mobile, and in-store shopping, no matter what channel they use.
Connect to market places and create customized pricing across channels.
Connect PunchOut catalogs to buyer’s procurement system to let buyers shop directly in your ERP.
Increase sales, improve customer engagement, and deeper audience understanding with geo-fencing and location based marketing.
Digitalize the paper based supply chain by turning PDF and scan documents into UBL, EDI, XML or JSON formats.
And many more..
Contact us to discuss your use cases.
"Designed-in" cognitive capabilities for autonomous orchestration.
Cognitive customer journey orchestration
SymbaYou artificial intelligence (AI) models can predict possible customer journey orchestrations based on customers’ intents and linkages and then recommend journeys.
Cognitive document data orchestration
SymbaYou artificial intelligence (AI) models document processing read document like humans, turn documents into meaningful datasets and can predict possible customer journey orchestrations based on document and data context and classifications and then recommend journeys.
Embedded platform for B2B developers.
With SymbaYou, B2B developers can build and run headless commerce projects for unlimited customers.
SymbaYou embedded commerce platform is a set of tools that enable B2B developers to build reusable, configurable, native services and deliver them to their customers as features of their tech stack. SymbaYou connects the product of B2B developers and to their customers’ other business-critical apps.
Multi-tenant
Onboard new customers and orchestrate the design and deployment of data, content, and services across platforms and technologies.
Marketplace
Publish services on a marketplace and deploy a single service to hundreds of customers, while allowing each customer to setup its unique configuration.
Self-service
Let your customers discover, activate, configure, and monitor services using an embedded marketplace.
Service configuration differences between customers may be simple or complex. Neither way, without a way to productize these services and build this flexibility into them ,B2B developer will need to build and support many variations of a single service.
SymbaYou gives B2B developers the tools to build and run customer specific headless commerce solutions without creating duplicate services.
Often services, such as headless commerce related integrations, are invisible to business users,they have no documentation or self help material. Business users must rely on engineering for answers. This dependency leads to much back-and-forth and long resolution times.
SymbaYou self-service gives business users insight into the used services, including status, configuration options,and logging details.
Run SymbaYou your way
Companies using SymbaYou.
Contact us to find how these companies are using SymbaYou.
Getting started with SymbaYou.
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