Van Heemstraweg 2A, Zaltbommel, The Netherlands
Van Heemstraweg 2A, Zaltbommel, The Netherlands
Build and Run stores and sales channel and Process any order, regardless source, type or destination.
SymbaYou offers a strong set of”designed-in” core features for end-to-end headless commerce supply chain. But rather than competing on a feature-grid, we prefer to compete on how easily developers use SymbaYou to build and run their requirements at scale. Feature-grids are for sales.
From real-time data to store builders and integrations with all the popular marketplaces, systems, and tools, we have everything developers need to build hyper-personalized experiences at scale.
A survey from Salesforce revealed that 72% of customers and 89% of business buyers expect brands to know their unique needs and expectations, and 66% of customers are likely to switch to another brand if they feel like they are being treated like a number.
With SymbaYou, developers can create hyper-personalized online retail experiences across any channel, by turning each customer visit into a one-on-one marketing opportunity via a correlation of historical customer data with real-time data.
Today, customers expect a visually stimulating experience when shopping online. From large images, to product videos and interactive 3D models, each element of a website takes time to load. And 57% of shoppers admit to leaving an online store due to site speed alone.
SymbaYou runs entirerly in memory-cache for unparalleled page speed performance and real-time data processing.
SymbaYou’s “Designed in “PunchOut process makes it easy and efficient for B2B customers to purchase products online. SymbaYou’s PunchOut is a dynamic shopping cart, e-catalog, and process that enables B2B sellers to provide buyers online customized catalogs and orderguides with negotiated prices, contract terms, and specific product or service offerings. The PunchOut facilitates the buyer’s checkout by using the buyer’s order management system (OMS).
By tailoring the shopping experience,punchout technology enhances user satisfaction and increases the efficiency of e-procurement systems.
SymbaYou’s PunchOut allows buyers to receive real-time price updates, stock availability, and product or service details. This eliminates manual updates or reliance on outdated information.
Suppliers can maintain their catalogs on their websites, eliminating the need to update and distribute catalogs to multiple buyers. Suppliers can showcase their entire product or service range in real-time, ensuring that buyers always have access to the latest offerings.
With SymbaYou Buyers can initiate a purchase directly from their e-procurement system by accessing the supplier’s website through punchout. This eliminates manual data entry or switching between multiple platforms, saving time and reducing errors.
Integrating e-procurement systems with order management and enterprise resource planning (ERP) systems is crucial for end-to end procurement automation. This enables transferring data such as purchase orders, invoices, and payment information directly from the buyer’s system to the supplier’s system, eliminating the need for manual data entry or rekeying.
The “Designed-in” Distributed Order Management features utilizes inventory in multiple locations and companies across the network, including central warehouses, stores, regional distribution centers, and even suppliers, to fulfill orders and satisfy customer demands.
Feature | Business | Business+ | Enterprise |
Order On-Behalf from Sales and Service | Yes | Yes | Yes |
Subscriptions | Yes | Yes | Yes |
Multiple Payment Methods Including PO | Yes | Yes | Yes |
Multiple cards | Yes | Yes | Yes |
Split Shipments Across Multiple Locations | Yes | Yes | Yes |
Multiple formats (EDI, PDF, UBL, ...) | Yes | Yes | Yes |
Multi channel orders | Yes | Yes | Yes |
Shop items in Order Guide (PunchOut catalog) | Yes | Yes | Yes |
Order confirmation | Yes | Yes | Yes |
Back order creation | Yes | Yes | Yes |
Back order visibility | Yes | Yes | Yes |
SymbaYou’s “Designed in ” B2B, D2C, B2B2C webstore and marketplace builder makes it easy and efficient for brands, wholesalers and retailers to sell online.
Feature | Business | Business+ | Enterprise |
Localization | Yes | Yes | Yes |
Storefront personalization | Yes | Yes | Yes |
Customer specific Order Guides | Yes | Yes | Yes |
Promote featured products | Yes | Yes | Yes |
Multiple catalogs for multiple customers | Yes | Yes | Yes |
Personalized promotions | Yes | Yes | Yes |
Multi-Account and Contract Ordering | Yes | Yes | Yes |
Responsive Design for Optimized Mobile Experiences | Yes | Yes | Yes |
Guided selling | Yes | Yes | Yes |
Auto-complete and suggestive search | Yes | Yes | Yes |
Smart recommendations | Yes | Yes | Yes |
Advanced Search | Yes | Yes | Yes |
Last searched products | Yes | Yes | Yes |
Most popular products | Yes | Yes | Yes |
Product reviews | Yes | Yes | Yes |
Manage orders | Yes | Yes | Yes |
Manage pricebooks | Yes | Yes | Yes |
Shopping cart | Yes | Yes | Yes |
3rd party payment processing | Yes | Yes | Yes |
Stock visibility | Yes | Yes | Yes |
Pallet builder | Yes | Yes | Yes |
Shop items in orderguide (PunchOut catalog) | Yes | Yes | Yes |
Choose between standard or express shipping | Yes | Yes | Yes |
Checkout | Yes | Yes | Yes |
Export documents | Yes | Yes | Yes |
Feature | Business | Business+ | Enterprise |
Advanced search and guided-browsing experiences | Yes | Yes | Yes |
Search Engine Optimization | Yes | Yes | Yes |
Feature | Business | Business+ | Enterprise |
Currency localization | Yes | Yes | Yes |
Language localization | Yes | Yes | Yes |
Global Scalability, Security, and Performance | Yes | Yes | Yes |
Feature | Business | Business+ | Enterprise |
Data driven campaign builder | Yes | Yes | Yes |
Email Marketing | Yes | Yes | Yes |
SMS, WhatsApp, etc. | Yes | Yes | Yes |
Loyalty and rewarding programs | Yes | Yes | Yes |
Multi-channel marketing | Yes | Yes | Yes |
Automation (Workflow, Predictive, Next Step Recommendation) | Yes | Yes | Yes |
Customer Segmentation | Yes | Yes | Yes |
ChatBot | Yes | Yes | Yes |
Feature | Business | Business+ | Enterprise |
Order, status, and reorder history at the account, sold-to, or ship-to level | Yes | Yes | Yes |
360-degree engagement with a single view of your customers | Yes | Yes | Yes |
RESTful APIs with Componentized Services | Yes | Yes | Yes |
GraphQL API | Yes | Yes | Yes |
Document IQ APIs | Yes | Yes | Yes |
Pub Sub | Yes | Yes | Yes |
Increase /decrease mem cache limits | Yes | Yes | Yes |
Platform Development to build custom applications | Yes | Yes | Yes |
(Real-Time) dashboards and Reports to understand contact, account, order, product, or business-level trends and data related to the commerce experience | Yes | Yes | Yes |
Multichannel Orders to integrate all your orders from other ecommerce platforms, sales channels, PDF, Procurement systems, EDI, Peppol, etc. | Yes | Yes | Yes |
Document format-to-format converters | Yes | Yes | Yes |
Developer Sandbox | Yes | Yes | Yes |
Develop, test, and run integrations with external Apps using REST, SOAP, Bulk, Pub-Sub, and Streaming APIs. | Yes | Yes | Yes |
Change Data Capture to keep your connected systems in sync with your store data. | Yes | Yes | Yes |
Connect 3rd party best-of-breed software and tools. | Yes | Yes | Yes |
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